Terms of service

Entrevelle — Terms of Service

Last updated: [27/07/26]

Welcome to Entrevelle. These Terms of Service ("Terms") govern your use of entrevelle.com (the "Site") and any purchase you make from us. By using the Site or placing an order, you agree to these Terms.

1. About Us

Entrevelle is operated by [Entrevelle Ltd — registered company number: [TBC], registered address: [TBC]], a company registered in England and Wales. You can contact us at hello@entrevelle.com.

2. Our Products

Entrevelle sells premium planners, stationery, and digital products designed to help women build organised, confident, and profitable businesses and lives. We reserve the right to update, discontinue, or modify any product at any time without notice.

Digital products (templates, workbooks, downloadable guides) are licensed for your own personal or business use. You may not resell, redistribute, or share digital products with others.

3. Orders and Payment

By placing an order, you confirm that all information provided is accurate and that you are authorised to use the payment method provided. All prices are listed in GBP (£) and include VAT where applicable. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.

Payment is processed securely through Shopify Payments. We do not store your full payment card details.

4. Pricing and Availability

We make every effort to display accurate pricing and stock availability, but errors can occur. If we discover a pricing error after you've placed an order, we will contact you before processing the order to confirm whether you'd like to proceed at the correct price.

5. Shipping and Delivery

Shipping costs and estimated delivery times are shown at checkout before you complete your purchase. Delivery times are estimates, not guarantees — Entrevelle is not liable for delays caused by couriers or events outside our reasonable control.

For full details on returns and refunds, see our Return & Refund Policy.

6. Intellectual Property

All content on this Site — including the Entrevelle name, logo, brand assets, product designs, photography, and written content — is the property of Entrevelle and protected by copyright and trademark law. You may not reproduce, distribute, or use any of this content without our written permission.

7. User Conduct

When using this Site, you agree not to:

  • Use the Site for any unlawful purpose
  • Attempt to gain unauthorised access to any part of the Site or its systems
  • Interfere with the Site's security or functionality
  • Post or transmit any harmful or malicious content

8. Accounts

If you create an account with us, you're responsible for keeping your login details secure and for all activity under your account. Let us know immediately if you suspect unauthorised use of your account.

9. Limitation of Liability

To the fullest extent permitted by law, Entrevelle is not liable for any indirect, incidental, or consequential loss arising from your use of the Site or our products. Nothing in these Terms excludes or limits liability for death, personal injury caused by negligence, or fraud, or any other liability that cannot be excluded under UK law.

10. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect and use your personal information.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms. The "Last updated" date at the top of this page reflects the most recent revision.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

Questions about these Terms? Reach us at hello@entrevelle.com.